Customer Compliments
We are pleased to share the unsolicited comments from some of our satisfied customers.
"I received my FABULOUS wine glasses and they are a perfect match!!! I cannot tell you how much I appreciate your help and your wonderful customer service.... I was so afraid I would never get a match, and you made sure I did!!!! Thank you, thank you, thank you!!!!"
G.M. - Savannah, GA
"I just wanted you to know how pleased I have been with your service,products,prices,and shipping. Most of the wine glasses I own came from your company. I look nowhere else. I have yet again received exceptional service on the order I received today"
B.W. - Olean, NY
"I just wanted to say thanks so much for how quickly you ship! I ordered these glasses on Sunday and received them yesterday, on Wednesday. It is always a little stressful wondering if your Christmas gifts will come on time, but I had nothing to worry about with this order. (and the price was great and the glasses beautiful) Thank you!!"
S.P. - Vilas, NC
S.P. - Vilas, NC
"A note to thank you for your help in choosing the right wine glasses and your patience in straightening out... my ordering problem. Your web site is wonderfully instructive-always a plus when making that final choice! Many Thanks All 'Round."
E.E. - Gainsville, FL
E.E. - Gainsville, FL
"In this day and age when so few things deliver upon expectation, doing business with you was an absolute pleasure !!! Besides the best prices around, the order process, confirmation and delivery update were extremely concise and professional. I just received my beautifully packaged and protected glasses.
I have several ‘gift occasions’ coming up and will definitely use you again, as well as
recommend you to friends and make note on facebook. Thanks again."
R.T. - New York, NY
I have several ‘gift occasions’ coming up and will definitely use you again, as well as
recommend you to friends and make note on facebook. Thanks again."
R.T. - New York, NY
"I wish to express my thanks for the extraordinary customer service I received from your company. I purchased several sets of wine glasses from you recently and upon unpacking them I discovered that two of the glasses had minor flaws on the rims. I called your company thinking that I would have to pack up and return the glasses in order to receive replacements. What a pleasant surprise it was when you not only apologized for the flaws and inconvenience, but you also offered to immediately send me replacement glasses without the bother of returning the damaged ones.
In the next few weeks I will be ordering several more sets of wine glasses from your company for a gift due to the wonderful customer service I experienced. I also will be passing along this story to anyone looking for wineglasses in the future."
T.B. - Pottstown, PA
"I received the six wine glasses in perfect condition. They arrived on the scheduled date and are as beautiful as I expected. I also appreciate your attention to customer service. My first shopping experience... has been most positive. It will not be my last visit to your site... Thank you."
M.J. - Tampa, FL
M.J. - Tampa, FL
"I just wanted to say what a perfect pleasure it was to work with your company. Simple, efficient, best prices ever and the gift wrap was stunning. I bought 2 sets of wine glasses as a shower gift and all guests wanted to know where they came from and who wrapped them! Thank you...!"
Z.K. - Westlake, OH
"I received the new replacement set of Riedel glasses today and they are the right fit!!! I just want to thank you again for being so helpful and getting me the right glasses even though it was a pain in the @%*. I will definitely recommend your company and use you in the future."
T.K. - New York, NY
"Thanks so much for the amazingly quick response about the defective Vinum stem - it arrived well-packed and safe only a few days after your response to my initial email. Thanks again for great service and prices."
P.B. - Dallas, TX
P.B. - Dallas, TX
"I want to take a moment and write to you to say "Thank You" for the personal and professional service your company extended to me on a recent order. You did an outstanding job of following up with me, dealing with my specific requests, etc. I will most certainly use your company again in the future for our glassware needs. Thanks Again!"
D.M. - Germantown, TN
"You guys are ... AWESOME!!!! Thank you SO ... much for your speediness!!! I am ... impressed with your personal service and commitment to excellence!!! I have already recommended you to all of my friends! Keep up the great work! If you ever need a reference please let me know and I will write one up for you! Thank you!!!"
A.v.R. - Weston, Wisconsin
"Thank you very much for taking care of our recent order of 24 wine glasses. The service was excellent and the glasses arrived on time as promised and were safely packed. I will spread the word."
P.C. - Washington, D.C.
P.C. - Washington, D.C.
"Received replacement glass. Thanks for your attention and your professionalism. I will continue to order from your company on many occasions and have told many friends about your service."
L.Z. - New York, NY
"I was very pleased with your service. Fast delivery and no problems with the merchandise. Thanks so much."
T.F. - Longville, MN
"I must say, your company is the most efficient company I have ever worked with. I have already passed on your web site on to my friends. Thank you so much for everything and looking forward to getting the wine glasses."
A.V. - Danville, CA
A.V. - Danville, CA
"Thanks for the quick response Joan. You've won a customer, so I'll be ordering more soon."
F.A.F. - Oakton, VA
F.A.F. - Oakton, VA
"The wine tumblers you sent arrived today in perfect shape thanks to the impeccable packing you did. They're quite stunning! Be sure that I'll be spreading the word about the great price and service that's offered by BestWineGlass.com. Thank you for the great service."
A.B. Ontario, Canada
A.B. Ontario, Canada
"Thank you very much for your quick response and great customer service!! Regards...
A.H.Castro Valley, California
A.H.Castro Valley, California
"Dear Sales Dept. Nice web site and easy to navigate. Best holiday wishes to you and your company. Look forward to buying more glasses in the future. Regards,"
C. R. - Ojai, California
"Our order arrived in good condition and very timely. We are very pleased with the purchase and the glasses have already been a big hit. I expect to order more."
P.B. - Dallas, Texas
"The 6 Amarone arrived yesterday at our doorstep , all intact. They are in perfect condition and will , I'm sure , give ... our family ... many years of satisfaction. Thank you for organizing the items , packaging [done very professionally] and your promptness."
A.C. - Perth, Western Australia
"Thank you. The order arrived on the 14th and the glasses are great. Thanks again."
K.C. - Oxford, Connecticut
"The glasses arrived yesterday and I saw them last evening. They are beautiful. I like the engraving and the placement of the letters as well . I opened the box and unwrapped one ; tonight I will open the others and figure a very attractive way to present them in the basket. Thank you very much for your expert service. Sincerely,"
M.S. - Los Angeles, California
"I chose your web site to purchase a very important gift for the wife of my boss. I chose the 9-piece grand cru magnums and decanter set. You need to know that the set was a BIG hit and well received. Your merchandise is superb, your pricing excellent and your service sets a new standard. I will definitely be back."
R.R. - Henderson, Nevada
"Thank you for your very accommodating and delightful service. We are very pleased with the final glass chosen as well as the engraving choice ... I am pleased that we had the pleasure of working with you as our "consultant". Your customer service compliments the first class product that you represent."
M.A.M. - Washington, D.C.
"...Our wine glass order was delivered in perfect condition and on time. They were ... wonderful for our daughter in her celebration.... Thank you for all you did to help make this day so special. Thanks again,"
K.K. - Palm Springs, California
"...Yes, I received the glasses and they are really nice. I am pleased. The wedding went well and they love the glasses too. Thanks for everything."
P.B. - Ontario, Canada
"Thank you for looking into the problem... I greatly appreciate the refund as well as the excellent customer service that you have provided. It is rare in this day and age to receive such prompt attention, particularily when ordering a product over the internet... I will not hesitate to order from your website in the future and will definitely recommend it. "
I.O. Montreal, Quebec, Canada
"The wine glasses have arrived, in perfect condition as usual! What a nice surprise to discover that you have sold us the 5th (replacement) glass at half price! Thank you so much. It has been a pleasure doing business with you. "
K.S. - Denver, CO
"I just wanted to thank you for the wonderful service. I was away last week but my glasses arrived at my office and I am very pleased with them. I will definitely come back to you and recommend you to friends."
S.S. New York, New York
"That is ...is exactly what we'd like! Thank you and I look forward to giving you more of our business. ... Thanks again for your excellent customer service."
S.P. - Pleasanton, CA
"Your replacement glass was received in good condition. Thank you for the prompt attention. It was a pleasure doing business with you."
G.K. - Florida, New York
"We received the glasses the same day in fine condition. They're simply beautiful. The folks on the committee which is producing this benefit were very impressed and wanted to know where I got them. Everyone had to hold them and weigh their balance; you should have seen all the rim rubbing and finger clinking on the bowls! Thank you so much for all your help on this.. Again, thanks; it was a pleasure doing business with you and I'm sure we'll be purchasing from you again."
C. A. K. - Chicago, Illinois
"Thanks again for a wonderful on-line ordering experience. P.S. Had my first glass of wine in the new glass this week.....very nice! Best Regards,"
S. R. - Los Angeles, California
"Just received the glasses -- they look wonderful! Thank you for your excellent help. Cheers," ...M. R. - Philadelphia, Pennsylvania "The champagne flutes arrived yesterday, on the exact date your last e-mail indicated. They are beautiful!!! Just perfect. Thank you so much for all your help!!!"
R. B. - Sacramento, California
"The wine glasses are great! Thanks again,"
C. T. - Chicago, Illinois
"...now that's customer service! The glasses and carafe are lovely....We will be coming to you again. Sincerely,"
J. Z. - Boston, Massachusetts
